ACASA Senior Care
ACASA Senior Care franchises offer non-medical in-home personal care services. Known for placement in assisted living, their system helps public and franchisees with supplemental staffing. Operates in the senior care and home health assistance sector.
ACASA Senior Care franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin an ACASA Home Care franchise ranges from $84,825 to $139,000. This includes $49,500 that must be paid to the franchisor and/or its affiliate as stated in [p.1].
What is the initial franchise fee?
The initial franchise fee is $49,500 when signing the Franchise Agreement for the first territory. For a second territory, it amounts to $42,000 and both fees are fully earned by the franchisor and non-refundable [p.10]. This fee covers administrative and other expenses incurred by the franchisor in granting the franchise rights [p.58].
What are the ongoing royalty and advertising fees?
Ongoing royalty and marketing fees are determined as a percentage of franchise unit revenue and are recognized in the same period as related sales occur [p.121]. There is no specific mention of ongoing royalty and advertising fees, so this isn't specified in the excerpts.
How long is the initial franchise agreement, and can I renew it?
This isn't specified in the excerpts.
Can I sell or transfer my franchise, and what does that require?
According to the FDD, a franchisor can refuse to permit the transfer of ownership of a franchise except for good cause [p.5]. Good cause includes but is not limited to unspecified factors. Additionally, if you transfer your franchise to an existing franchisee in the system, the transfer fee will be reduced to $5,000 [p.81].
On what grounds can the franchisor terminate the agreement?
According to [p.5(c)], the franchisor may terminate the franchise agreement prior to expiration only for good cause, which includes the failure of the franchisee to comply with any lawful provision of the franchise agreement and curing such failure after being given written notice and a reasonable opportunity not exceeding 30 days.
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts.
Do I get an exclusive or protected territory?
No, you do not receive an exclusive territory. You may face competition from other franchisees, facilities owned by ACASA Home Care, or competitive brands controlled by the company [p.29]. However, your territory is designated and protected to some extent (p.22), but you must relinquish customers outside your territory if they are subsequently assigned to another franchisee [p.31].
What training and ongoing support does the franchisor provide?
The franchisor provides an initial training program that includes operational, management, and marketing training [p.27, p.53]. This training must be completed within 30 days after signing the agreement for new franchisees [p.53], and within six months, you are required to complete online financial management training at your expense [p.53]. Ongoing support includes offering continuing training programs as specified in the Manual using a designated supplier, though costs and pricing changes are on the franchisee's responsibility [p.67].
How many franchised outlets are there, and how many have closed or been terminated?
There are 8 franchised outlets, but the number of closed or terminated franchises is not specified in the excerpts.
Does the franchisor share any financial performance or earnings information?
The franchisor shares historical financial representations for some of its franchised outlets, but does not make any future financial performance projections. This information is provided only for outlets that were open and operating for a full year in 2025 [p.36]. The franchisor also requires the franchisee to conduct an independent investigation into costs and expenses [p.37].
What am I restricted to selling, and where must I buy supplies?
You may have to buy or lease certain items from the franchisor or a limited group of suppliers designated by them [p.3]. However, there are situations where you can obtain items from any supplier who meets your franchisor's requirements [p.18]. As for selling restrictions, the franchise agreement typically prohibits operating a similar business during the term of the franchise and may include other limitations on what you sell, how you market, and more [p.3].