FirstLight Home Care
FirstLight Home Care franchises offer in-home personal care services including companion care, dementia care, and daily living assistance to seniors and adults. Known for skilled nursing and supplemental staffing services, FirstLight operates in the home health care industry.
FirstLight Home Care franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin operation of a FirstLight Home Care franchise ranges from $151,425 to $256,380. This includes up to $57,195 that must be paid to the franchisor or affiliate. For an existing business converting to a FirstLight Home Care franchise, the total initial investment is from $67,275 to $106,850, including up to $57,000 that must be paid to the franchisor or affiliate. [p.1]
What is the initial franchise fee?
The initial franchise fee is $52,000 [p.12, p.108]. This amount is fully earned and non-refundable upon execution of the Franchise Agreement [p.12, p.108, p.22, p.25].
What are the ongoing royalty and advertising fees?
The monthly royalty fee is 5% of the franchisee's Gross Revenues, with a minimum performance standard if not met. Advertising costs are expensed as incurred by the company. This isn't specified in the excerpts regarding exact amounts for franchisees or the company’s expenses beyond general descriptions.
How long is the initial franchise agreement, and can I renew it?
This isn't specified in the excerpts.
Can I sell or transfer my franchise, and what does that require?
According to the FDD, you can transfer your franchise ownership, but it requires the franchisor's consent [p.5]. The franchisor may refuse to permit a transfer for good cause. Additionally, there is a $10,000 transfer fee unless the transfer is to a corporation or other business entity formed by the franchisee solely for convenience without changing ownership percentages [p.19].
On what grounds can the franchisor terminate the agreement?
The franchisor can terminate the agreement if the franchisee violates any terms of the agreement [p.204]. Additionally, the franchisor has the right to terminate the agreement at any time, with or without notice, for any reason or no reason [p.204]. This includes terminating upon a Franchisee's failure to maintain authorized franchisee status [p.204].
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts. The FDD mentions that potential franchisees must have adequate financial resources and capital to operate the Franchised Business [p.133], but it does not provide specific details on net worth or liquid capital requirements.
Do I get an exclusive or protected territory?
No, you will not receive an exclusive territory. According to [p.46], you may face competition from other franchisees, outlets owned by FirstLight Home Care, or other channels of distribution or competitive brands that the company controls within your Franchised Area.
What training and ongoing support does the franchisor provide?
The franchisor provides an initial training program, including "Flight School," which must be completed successfully [p.45]. Additionally, there are periodic mandatory follow-up training programs that may incur a future tuition fee of $500 to $1,000 per attendee [p.45]. Franchisees and their managers must also attend at least one regional or national meeting each year [p.45]. This isn't specified in the excerpts for other forms of ongoing support.
How many franchised outlets are there, and how many have closed or been terminated?
As of December 31, 2025, there were 284 franchised FirstLight Home Care territories in operation. However, the number of franchised outlets that have closed or been terminated is not specified in the provided excerpts.
Does the franchisor share any financial performance or earnings information?
The franchisor may provide financial performance information about its outlets, but this information does not include costs of sales and operating expenses [p.263]. The franchisor can only provide actual records from existing outlets if you are purchasing one; otherwise, they can supplement the basic financial performance representation with additional information under certain conditions [p.58]. Written substantiation for any provided financial performance representation will be available upon request [p.60].
What am I restricted to selling, and where must I buy supplies?
You are restricted from selling products that compete with those offered by FirstLight Home Care. You must purchase certain supplies, services, products, equipment, software, forms, marketing materials, signs, and image apparel only from the Approved Suppliers designated by the franchisor [p.27]. A complete list of these items will be provided upon execution of the Franchise Agreement [p.27].