Glass Doctor
Glass Doctor offers home, auto, and business glass installation, repair, and replacement services. Known for quality glass solutions and comprehensive service options, Glass Doctor operates in the competitive window and door services sector.
About Glass Doctor
Glass Doctor franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin operation of a Glass Doctor® franchise ranges from $154,650 to $311,850 for the Home and Business Option, or from $157,150 to $326,850 for the Auto Option. This includes the initial fee of $63,396.50 that must be paid to the franchisor and its affiliate. [p.2]
What is the initial franchise fee?
The initial franchise fee can vary; it starts at $59,900 with potential discounts available [p.42]. It is non-refundable upon receipt [p.24, p.130], and financing options may be available depending on your credit-worthiness and other factors [p.42, p.26].
What are the ongoing royalty and advertising fees?
This isn't specified in the excerpts. The provided FDD excerpts discuss synthetic royalties and master license fees from affiliated entities, as well as MAP (Marketing, Advertising, and Promotion) fund contributions and expenditures, but do not detail specific ongoing royalty or advertising fees for franchisees.
How long is the initial franchise agreement, and can I renew it?
The duration of the initial franchise agreement isn't specified in the excerpts. However, you may be able to renew your license for one term of 10 years if certain conditions are met, as outlined on [p.118].
Can I sell or transfer my franchise, and what does that require?
According to the FDD, you generally cannot sell or transfer your franchise without good cause as specified by the franchisor [p.6]. However, the franchisor may have a right of first refusal to purchase the franchise in certain circumstances. This isn't specified in detail for all scenarios in the provided excerpts.
On what grounds can the franchisor terminate the agreement?
The franchisor, PROTRADENET, can terminate the agreement at any time, with or without cause, for any reason whatsoever by providing written notice of intent to terminate. Additionally, termination can occur if the franchisee is in default of their Franchise Agreement with the franchisor or fails to comply with specified terms and conditions [p.341].
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts.
Do I get an exclusive or protected territory?
No, you do not receive an exclusive territory [p.72]. You may face competition from other franchisees, as well as outlets owned by the company or controlled by third parties [p.72]. However, if you comply with your Franchise Agreement, the company will not operate another Glass Doctor® franchise under certain options within your designated territory during the term of your agreement [p.72].
What training and ongoing support does the franchisor provide?
The franchisor provides initial Phase I and Phase II training to franchisees, which includes technical training and a mentorship program. Additionally, ZorWare will offer up to ten hours of training and support within the first two months following access to the software system, with up to two hours per month thereafter [p.346]. This support is provided via telephone and internet during normal business hours as set forth in Exhibit 'B'.
How many franchised outlets are there, and how many have closed or been terminated?
As of December 31, 2025, there were 172 Glass Doctor® franchises in operation in the U.S. [p.87] Additionally, 7 franchised businesses (including those that did not open after being purchased) either closed or chose not to renew their agreements during the reporting period, and 4 franchises closed without opening at all. [p.103] This isn't specified in the excerpts for ShelfGenie.
Does the franchisor share any financial performance or earnings information?
The franchisor may provide actual records of an existing outlet if you purchase one, but generally does not make any financial performance representations. If you receive other financial performance information or projections of your future income, you should report it to the franchisor's management and relevant regulatory agencies as specified [p.92].
What am I restricted to selling, and where must I buy supplies?
You are generally restricted to selling products as specified by the franchisor, though you may have some flexibility in excluding certain services if approved by the franchisor [p.38]. For supplies, you may be required to purchase or lease items from the franchisor or a limited group of suppliers designated by them, which could potentially be more expensive than other options [p.4].