Heights Wellness Retreat
Heights Wellness Retreat offers a membership-based wellness center providing massage, skincare, and holistic therapies in a resort-quality environment. Known for promoting balanced lifestyles through accessible, professional services, it operates in the health and wellness industry.
About Heights Wellness Retreat
Heights Wellness Retreat franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin operation of a franchised HWR Business is between $935,895 and $1,466,168. This range includes between $84,434 to $100,110 that must be paid to the franchisor or its affiliates [p.1].
What is the initial franchise fee?
The initial franchise fee is non-recurring and must be paid by means of a cashier's check or wire transfer upon execution of the agreement. It varies based on whether one or more licenses are purchased; for single licenses, it ranges from a low amount to a high amount as specified [p.28], while purchasing three or more licenses at once with a veteran’s discount applies a lower fee [p.17]. This fee is non-refundable and considered earned by the Franchisor upon payment [p.111].
What are the ongoing royalty and advertising fees?
The ongoing royalty fee is 6% of Gross Revenue, paid bi-weekly [p.111]. Additionally, there is a Minimum Local Advertising Requirement to support local lead generation and related services once the Retreat is open [p.42]. The specific amount for this requirement isn't detailed in these excerpts.
How long is the initial franchise agreement, and can I renew it?
The duration of the initial franchise agreement isn't specified in these excerpts. Additionally, renewal terms are outlined; for instance, a renewal fee of 25% of the current initial franchise fee or $10,000 must be paid upon signing the Renewal Franchise Agreement [p.108].
Can I sell or transfer my franchise, and what does that require?
The franchisor can refuse to permit a transfer of ownership of the franchise except for good cause, which includes but is not limited to specific reasons. This does not prevent the franchisor from exercising a right of first refusal to purchase the franchise. [p.5]
On what grounds can the franchisor terminate the agreement?
The franchisor may terminate the agreement on any grounds available by law [p.202]. Additionally, the franchisor can terminate the franchise prior to expiration for good cause, which includes the franchisee's failure to comply with lawful provisions of the franchise agreement and not curing such failure after being given written notice and a reasonable opportunity to cure [p.5(c)].
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts.
Do I get an exclusive or protected territory?
You do not receive an exclusive territory [p.49]. However, the franchise agreement defines a "Restricted Territory" which is intended to protect your business area, though its size can be adjusted by a court if deemed too broad [p.216]. This isn't specified in the excerpts.
What training and ongoing support does the franchisor provide?
The franchisor provides an Initial Training Program that includes training on system guidelines, procedures, advertising, sales techniques, and more [p.116]. Additionally, they offer pre-opening and opening assistance for up to five business days prior to the Franchised Business's public opening [p.116]. The franchisor may also provide online platform training in their discretion [p.121]. For ongoing support, there are annual conventions or business meetings where up to four attendees can participate, though franchisees are responsible for all travel and expenses [p.49].
How many franchised outlets are there, and how many have closed or been terminated?
The FDD indicates that as of December 31, 2025, there were 97 franchised MH Businesses in the United States that had been open and in continuous operation for at least 12 months. However, this number does not specify how many outlets have closed or been terminated [p.67].
Does the franchisor share any financial performance or earnings information?
The franchisor may provide actual records of an existing outlet if you are purchasing one. However, they do not make representations about future financial performance or past financial performance for new franchises except as specified above [p.72]. Additionally, the financial performance representation does not include costs and expenses that must be deducted from gross revenue to obtain net income, and franchisees or former franchisees listed in the FDD may provide some information on this [p.192].
What am I restricted to selling, and where must I buy supplies?
You are restricted to selling only those services and products authorized by the franchisor, which must meet their standards and specifications [p.58]. You must purchase or lease items from the franchisor or a limited group of suppliers designated by them, as these may be more expensive than similar items you could buy on your own [p.3].