Novus
Novus offers automotive glass repair and replacement services through retail or mobile franchises. Known for high-quality service, it operates in the automotive after-market products sector.
Novus franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin operation of a Novus retail location franchise ranges from $90,000 to $284,690. For a Novus mobile franchise, the range is from $69,500 to $169,490. [p.1]
What is the initial franchise fee?
The initial franchise fee is $10,500. However, it is reduced to $9,500 for active members of the United States military or honorably discharged veterans acquiring their first franchise. For reacquiring a franchise, the fee is $4,000 for the first one and $2,500 for additional franchises acquired simultaneously [p.15].
What are the ongoing royalty and advertising fees?
The franchisee must make minimum royalty payments regardless of sales levels [p.4]. Additionally, franchisees contribute to advertising funds managed by the Company, spending at least 4% of their gross revenues each calendar quarter on local advertising and promotional programs approved by the company [p.183, p.260]. This contribution is recorded as deferred revenue if it exceeds expenditures [p.103].
How long is the initial franchise agreement, and can I renew it?
The term of the initial franchise agreement is not specified in the excerpts provided. Additionally, while details about renewal are not explicitly stated, the documents indicate that under certain conditions, such as meeting specific requirements, you may have the right to re-franchise your business [p.321, p.325, p.330].
Can I sell or transfer my franchise, and what does that require?
According to [p.5], you can generally not transfer ownership of your franchise without good cause as determined by the franchisor. However, this does not prevent the franchisor from exercising a right of first refusal to purchase the franchise. For more details on specific conditions or fees associated with transfers, refer to [p.197].
On what grounds can the franchisor terminate the agreement?
This isn't specified in the excerpts.
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts. The FDD focuses on total initial investment estimates but does not provide specific details about net worth or liquid capital requirements for qualification.
Do I get an exclusive or protected territory?
No, you do not receive an exclusive territory [p.50]. You may face competition from other franchisees, as well as from outlets owned by the company or other competitive brands it controls [p.49].
What training and ongoing support does the franchisor provide?
The franchisor provides initial training sessions every month or as needed before a new franchisee opens their business. This initial training covers various aspects including business and operational methods, promotional techniques, glass repair, replacement services, and more [p.42]. Additionally, ongoing support includes periodic training for new products and services, with fees determined at the time of offering [p.26]. The franchisor also sends a member of their training staff to provide in-field training within 2 months after operation begins [p.47], and may offer additional or advanced training programs to maintain service standards [p.47]. This isn't specified in the excerpts for specific fees or details beyond these general provisions.
How many franchised outlets are there, and how many have closed or been terminated?
As of December 31, 2025, there were 123 franchised outlets operating [p.66]. Additionally, 17 franchisees had their Novus ® franchises terminated, canceled, not renewed, or otherwise ceased to do business as of the same date [p.76].
Does the franchisor share any financial performance or earnings information?
The franchisor may provide actual results of an existing outlet if you are purchasing one. However, they do not make any financial performance representations or authorize their employees or representatives to do so [p.69]. If you receive any other financial performance information or projections, you should report it to the specified contacts [p.69].
What am I restricted to selling, and where must I buy supplies?
You are restricted from selling or distributing any Products or Services through channels that target third parties who are not Novus businesses. According to the excerpts, you must acquire certain equipment, tools, supplies, and promotional materials from the franchisor or its affiliates, as they are designated as the only approved suppliers for these items [p.17, p.34].