Senior Helpers
Senior Helpers offers non-medical care services to elderly individuals, including companionship, personal assistance, and Alzheimer’s care. Known for home-based support, this franchise operates in the senior care services industry.
About Senior Helpers
Senior Helpers franchise FAQ
How much does it cost to open one — the total initial investment?
The total initial investment necessary to begin operation of a Senior Helpers Care Business ranges from $176,500 to $231,500. This includes an initial fee of between $55,000 and $75,000 that you must pay to the company [p.1].
What is the initial franchise fee?
The initial franchise fee is $55,000 and must be paid in full when signing the Franchise Agreement. This fee is nonrefundable and fully earned by the company [p.17, p.131, p.25, p.87].
What are the ongoing royalty and advertising fees?
Ongoing royalty fees are based on a percentage of each franchisee's net billings, paid bi-weekly. These fees are recognized over time at the greater of the actual royalty earned or the contractual minimum calculated on a bi-weekly basis [p.193, p.217].
How long is the initial franchise agreement, and can I renew it?
This isn't specified in the excerpts.
Can I sell or transfer my franchise, and what does that require?
Yes, you can sell or transfer your franchise, but it requires certain conditions to be met. For non-controlling ownership interests between 25% to 50%, you must notify the franchisor in writing beforehand and pay a $5,000 transfer fee [p.109]. Additionally, the proposed transferee and its owners must meet the franchisor's standards for new franchisees [p.109]. For full transfers or other ownership changes, there is an additional requirement to pay a $27,500 transfer fee plus any broker fees incurred by the franchisor [p.28].
On what grounds can the franchisor terminate the agreement?
The franchisor may terminate the agreement on any grounds available by law [p.244]. Additionally, if a termination is based on grounds that do not constitute 'reasonable cause' as defined under the Virginia Retail Franchising Act or Virginia laws, such provisions may not be enforceable [p.245].
What financial requirements — net worth and liquid capital — do I need to qualify?
This isn't specified in the excerpts.
Do I get an exclusive or protected territory?
You do not receive an exclusive territory [p.46]. However, the franchise agreement provides territorial protection such that neither the company nor its affiliates will operate another Senior Helpers Care Business within your designated territory during the term of the Franchise Agreement, except in certain specified circumstances [p.46].
What training and ongoing support does the franchisor provide?
The franchisor provides both initial training and ongoing training services. Initial training covers educating franchisees about operating a Senior Helpers Care Business, including site selection assistance and on-site training. Ongoing training includes periodic courses, conventions, regional meetings, and conferences to help franchisees adapt to brand developments and changes in industry best practices [p.216].
How many franchised outlets are there, and how many have closed or been terminated?
According to [p.60], as of December 31, 2025, there were a total of 346 franchised Senior Helpers Care Businesses that had been operating for more than twelve months. Additionally, the excerpt states that ten (10) Senior Helpers Care Businesses closed or were otherwise acquired by the company during the period from January 1, 2025 to December 31, 2025 and are not included in this Item 19 information.
Does the franchisor share any financial performance or earnings information?
The franchisor may provide financial performance information if there is a reasonable basis for it and it is included in the disclosure document [p.58]. However, the specific Item 19 financial performance representation does not include net income or profit [p.60], and other than this, no financial performance representations are made by the franchisor [p.62].
What am I restricted to selling, and where must I buy supplies?
You are required to offer and sell only the services and products approved by the franchisor. You must not provide any medical care or medical services without prior approval from the franchisor and compliance with applicable laws. Additionally, you may have to purchase or lease certain items from the franchisor or a limited group of suppliers designated by them, which might be more expensive than other options [p.3].